How it works

This section explains how the import and export of orders between Tryton and Prestashop works.

Note

All the data represented below is demo data and is only for demonstration purposes.

Orders are imported as Sales

Orders placed in Prestashop are imported in Tryton. This is periodically done by the Tryton CRON system. The default interval between two imports is a day, but the interval can be modified to your requirements.

An order in prestashop has a number of entities related and they are imported in tryton as described below:

• The Order is imported as a Sale. The sale in tryton can be identified by the reference which will be same as the order reference in prestashop. Internally the matching is done using the ID of the order as returned by prestashop.
• The Customer who placed the order is imported as Party. If the customer already exists in Tryton, then the same customer(party) is linked with the order.
• The invoice and shipping addresses specified by the customer while placing the order are imported as addresses, and assigned to the sale order’s billing and shipment addresses. If these addresses exist in Tryton, then the same addresses are used else new address(es) for the Party is(are) created.
• The product lines, i.e., the products bought in the order by the customer are imported as Sale lines. The product in each of these lines is created as product in tryton, if it does not already exist.
• Discount on order is imported as a sale line in tryton with negative value.
• Shipping is imported as a sale line in tryton with the price as the shipping value on order in prestashop.
• Taxes are imported as taxes in tryton with the same details as on prestashop and then are linked to the tax lines on the product [TODO]
• The state of an order from prestashop to tryton is imported as:
  • If the order in prestashop is paid and shipped, it will be imported in tryton as a done order with all the processes already done. To achieve this, the order’s invoicing method and shipping method are set to manual and no invoice or shipment is created.
  • If the order in prestashop is paid but not shipped, it will be imported in tryton as processing with invoicing being done but not shipped.
  • If the order in prestashop is neither paid nor shipped, it will be imported as confirmed with no invoice and no shipment.

Note

When the order import happens next time, the status of the orders in processing and confirmed state in tryton in tryton will be updated if there is a change in state on Prestashop. [TODO]

Orders in Prestashop

Orders imported as Sales in Tryton

Menu: Sales > Sales

Order View in Prestashop

Sale in Tryton

This import will also create/update parties and products corresponding to customer and products in the order on prestashop.

Customer in Prestashop

Party in Tryton

Product in Prestashop

Product in Tryton

Exporting Order Status from Tryton to Prestashop

Once the order is processed in Tryton, the shipping status of the order based on delivery and picking is updated on prestashop. This is periodically done by the Tryton CRON system. The default interval between two exports is a day, but can be modified to your requirements.

• The status of orders which are imported as processing in Tryton will be exported to Prestashop as Delivered once they are marked shipped and done in Tryton.
• The status of orders which are imported as confirmed in Tryton will be exported to prestashop as Payment accepted when they are invoiced and paid in tryton. These will be also be marked as Delivered if they are marked shipped in Tryton.

Order processed in Tryton

Order Status exported to Prestashop